Store exit bag checks are a local store policy where an employee or security guard will check customer purchases against their receipt at the door. This radical loss prevention tactic is usually used … [Read more...]
Shoplifter Profiling – Do Retail Loss Prevention Agents Use Profiling?
Shoplifter Profiling. The media often ask me if retail store loss-prevention agents use “profiling” tactics as a means of determining which customers are most likely to steal. The answer is … [Read more...]
Shoplifting Excessive Force – How Not to Make a Shoplifter Detention
Shoplifting excessive force. I witnessed a classic example of excessive force against a petty theft shoplifter. The shoplifter fell after a head-tackle and was in obvious pain. He was bleeding … [Read more...]
Shopping Center Trespassers – How to Warn Detain or Arrest Trespassers
Shopping center trespassers are unwanted customers that can interfere with the safe operation of a shopping center or mall. Let’s face it, no one wants to shop in an environment that is perceived to … [Read more...]
Security Guard Force Continuum – Avoid Excessive Use of Force Claims
Security Guard Force Continuum. Security guards and security officers assigned to an active post may find themselves in a situation where they are required to take a criminal into custody or defend … [Read more...]
Security Guards Excessive Force – During a Retail Shoplifter Detention
Security Guards Excessive Force. Last night, I witnessed a classic example of excessive force being used against a shoplifter. There were four uniformed security guards that were involved in the … [Read more...]