Store exit bag checks are a local store policy where an employee or security guard will ask to check customer purchases against their receipt at the door. This is a radical loss prevention tactic … [Read more...]
Shoplifter Profiling – Do Retail Loss Prevention Agents Use Profiling?
Shoplifter Profiling. The media often asks me if retail store loss-prevention agents use “profiling” tactics as a means of determining which customers are most likely to steal. The answer is … [Read more...]
Shoplifting Excessive Force – How Not to Make a Shoplifter Detention
Shoplifting excessive force. I witnessed a classic example of excessive force against a petty theft shoplifter. The shoplifter fell after a head tackle and was in obvious pain. He was bleeding … [Read more...]
Armed Security Guards Need Background Check and More Training
Do armed security guards require more regulation? Should there be a national standard for background checks? Is there a national clearinghouse for armed security guards? Is mental health … [Read more...]
Apartment Courtesy Officer versus Security Guard Patrol
Apartment Courtesy Officer is a job title that is often misunderstood. What's the difference between a courtesy officer and a uniformed security guard? The name obviously...but their job … [Read more...]
Security Guard Force Continuum – Avoid Excessive Use of Force Claims
Security Guard Force Continuum. Security guards and security officers assigned to an active post may find themselves in a situation where they are required to take a criminal into custody or defend … [Read more...]